Front end controllers are placed at the point of sales (POS) and dispatch area to ensure that cashiers follow company policies and procedures. This is done by conducting random spot checks on purchases made, verifying that all products packed are paid for and that legal tender has been used.

Where high risk tender such as debit/credit cards have been used, scrutiny and verification will be enforced. In addition, FEC’s are trained and experienced to identify potential loss and risk incidents at the point of sale areas including pricing incidents, non-scanning items, wrong barcodes.

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